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Manolis, C., Burns, D. J., Assudani, R., China, R. (2012) ‘Assessing Experiential Learning Styles: A Methodological Reconstruction and Validation of the Kolb Learning Style Inventory’, Learning and Individual Differences, 23:1, pp. 44–52

Marr, B. (2012) Key Performance Indicators (KPI): The 75 Measures Every Manager Needs to Know, Harlow, Pearson.

Maslow, A. H. (1943) ‘A Theory of Human Motivation’, Psychological Review, 50:4, pp. 370–396.

Maslow, A. H. (1954) Motivation and Personality, New York, Harper & Brothers Publishers.

Mathis, R. L., Jackson, J. H. (2011) Human Resource Management (13th Ed.), Mason, Cengage.

Maxwell, J. C. (2011) The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization, Nashville, Thomas Nelson.

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McDonald, M. (2010) Improving Business Processes, Boston, Harvard Business School Press.

McDonald, M. (2012) Market Segmentation: How to Do It and How to Profit from It, Chichester, John Wiley.

McDonough, W., Braungart, M. (2002) Cradle to Cradle, Remaking the Way we Make Things, New York, North Point Press.

McDonough, W., Braungart, M., Anastas, P. T., Zimmerman, J. B. (2003) ‘Peer Reviewed: Applying the Principles of Green Engineering to Cradle-to-Cradle Design’, Environmental Science & Technology, 37(23), 434A-441A.

McGonigal, J. (2011) Reality is Broken: Why games make us better and how they can change the world, New York, Penguin.

McGregor, D. M. (1967) The Professional Manager, New York, McGraw-Hill.

McGregor, D. M. (2005) The Human Side of Enterprise — annotated edition, New York, McGraw-Hill.

Mead, R., Andrews, T. (2009) International Management, 4th ed., Chichester, John Wiley.

Mead, S. (1952) How to Succeed in Business Without Really Trying, New York, Simon & Schuster.

Miller, B. C. (2013) Quick Brainstorming Activities for Busy Managers: 50 Exercises to Spark Your Team’s Creativity and Get Results Fast, New York, Amacom.

Miller, D., Eisenstat, R., Foote, N. (2002) ‘Strategy from the Inside Out: building capability-creating organizations’, California Management Review, 44:3, pp. 37–54.

Miller, K. (2012) Organizational Communication: Approaches and Processes, Boston, Wadsworth.

Minelli, M., Chambers, M., Dhiraj, A. (2013) Big Data, Big Analytics: Emerging Business Intelligence and Analytic Trends for Today’s Businesses, Hoboken, John Wiley.

Mintzberg, H. (1967) ‘The Science of Strategy-Making’, Industrial Management Review (Spring).

Mintzberg, H. (1978) Patterns in Strategy Formation’, Management Science, vol. 24: 9, pp. 934–948.

Mintzberg, H. (1994) The Rise and Fall of Strategic Planning, New York, The Free Press.

Mintzberg, H. (2005) Managers Not MBAs: A Hard Look at the Soft Practice of Managing and Management Development, San Francisco, Berrett-Koehler Publishers.

Mintzberg, H., Ahlstrand, B., Lampel, J. (2005) Strategy Bites Back: It Is Far More, and Less, than You Ever Imagined, Harlow, Pearson Education.

Mintzberg, H., Ahlstrand, B., Lampel, J. (2009) Strategy Safari, 2nd Edition, Harlow, Prentice Hall.

Mintzberg, H., Lampel, J. (1999) ‘Reflecting on the Strategy Process’, Sloan Management Review, 40:3, pp. 21–30.

Moffitt, M. L., Bordone, R. C. (2005) The Handbook of Dispute Resolution, San Francisco, Jossey-Bass.

Moore, R. (2008) Benchmarking 100 Success Secrets — The Basics, The Guide on how to Measure, Manage and Improve Performance based on Industry Best Practices, Newstead, Emereo Publishing.

Morgan, G. (2006) Images of Organization, London, Sage.

Morrison, A., Wensley, R. (1991) ‘Boxing Up or Boxed In? A Short History of the Boston Consulting Group Share/Growth Matrix’, Journal of Marketing Management, 7:2, pp. 105–129.

Mumford, M. D. (2012) Handbook of Organizational Creativity, San Diego, Academic Press.

Nidumolu, R., Prahalad, C. K., Rangaswami, M. R. (2009) ‘Why Sustainability Is Now the Key Driver of Innovation’, Harvard Business Review, September, pp. 56–64.

Nielsen, J., Budiu, R. (2012) Mobile Usability, Berkeley, New Riders.

Northouse, P. (2013) Leadership: Theory and Practice, 6th ed., London, Sage.

Ohmae, K. (1982) The Mind of the Strategist: The Art of Japanese Business, New York, McGraw-Hill.

Ohmae, K. (2005) The Next Global Stage: Challenges and Opportunities in Our Borderless World, Philadelphia, Wharton Publishing.

Oliver, R. L. (1999) ‘Whence Consumer Loyalty?’, Journal of Marketing, special issue, pp. 33–44.

Orsini, J. N. (2013) The Essential Deming: Leadership Principles from the Father of Quality, New York, McGraw-Hill.

Osborn, A. F. (1963) Applied Imagination: Principles and Procedures of Creative Problem-Solving (3rd Ed.), New York, Charles Scribner’s Sons.

Osterwalder, A. (2004) The Business Model Ontology: A Proposition in a Design Science Approach, University of Lausanne, Ecole des Hautes Etudes Commerciales (HEC).

Osterwalder, A., Pigneur, Y. (2010) Business Model Generation — A Handbook for Visionaries, Game Changers, and Challengers, Hoboken, John Wiley.

Paauwe, J. (2004) HRM and Performance: Achieving Long-Term Viability, Oxford, Oxford University Press.

Paharia, R. (2013) Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, New York, McGraw-Hill.

Paine, K. D. (2011) Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships, Hoboken, John Wiley.

Pascale. R., Athos, A. (1981) The Art of Japanese Management, London, Penguin.

Pashler, H., McDaniel, M., Rohrer, D., Bjork, R. (2009) ‘Learning Styles — Concepts and Evidence’, Psychological Science in the Public Interest, 9:3, pp. 105–119.

Pauli, G. (2010) Blue Economy — 10 Years, 100 Innovations, 100 Million Jobs, Taos, Paradigm Publications.

Payne, A., Frow, P. (2013) Strategic Customer Management: Integrating Relationship Marketing and CRM, Cambridge, Cambridge University Press.

Percy, L. (2011) Strategic Integrated Marketing Communications, Oxford, Elsevier.